FichaMed
Legal

Privacy policy

Last updated: March 2026

1. Introduction

NASCIMENTO SOFTWARE DESENVOLVIMENTO DE PROGRAMAS LTDA ("Nascimento Software", "we", "us") operates the FichaMed mobile application (the "App"). This privacy policy describes how we handle information in connection with the App.

2. Data collection

FichaMed is a 100% offline application. All medical records, appointments, and personal health information entered into the App are stored exclusively on your device in a local SQLite database. The product does not include built-in cloud synchronization in the standard flow — your data stays on the device where you enter it. We do not collect, transmit, or have access to any of your personal health data.

3. Analytics & diagnostics

We may collect anonymized, aggregated crash diagnostics and performance data via the App Store and Google Play platforms to improve stability. We also use Sentry (hosted in the European Union — Germany) for technical error telemetry — for example, crash reports and device context that help us find and fix bugs. This information is purely technical (device logs, stack traces, and similar diagnostics) and does not include health data or personally identifiable information (PII). What you store in FichaMed is not sent to Sentry.

4. Third-party services

The App does not integrate with third-party advertising networks, data brokers, or analytics providers that would process your personal health data.

5. Data security

Your data is stored locally on your device and is protected by the device's native encryption and security mechanisms. We recommend enabling device-level passcode or biometric authentication for additional protection. On Android, the App may request access to photos only so you can attach images to appointments; those images remain on your device. Optional app lock uses your device's biometric authentication or passcode through the operating system's secure APIs — the App does not access or store your biometric data.

6. Children's privacy

FichaMed is not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the "Last updated" date above. Continued use of the App after changes constitutes acceptance.

8. Data retention and deletion

FichaMed is a local-first app. All data is stored exclusively on your device. You can delete data manually in the app or by uninstalling it; since no data is kept on servers, uninstallation removes all information permanently.

9. Contact

For questions about this privacy policy, contact us at: [email protected]

Privacy policy | FichaMed